1. Introduction

These terms and conditions govern your use of skyremotes.co.uk ("our website"). By using our website and placing an order, you accept these terms and conditions in full.

2. Products

All Sky remote controls sold through our website are genuine Sky products. We source our products directly through authorized channels to ensure authenticity.

Product images are for illustration purposes only. While we make every effort to display products accurately, slight variations may occur.

3. Pricing and Payment

All prices are in British Pounds (GBP) and include VAT where applicable.

Payment is required in full at the time of ordering. We accept major credit/debit cards and PayPal.

While we strive to ensure all prices are accurate, we reserve the right to correct any pricing errors.

4. Delivery

Orders placed before 1PM Monday to Friday will be dispatched the same day.

Delivery times are estimates and not guaranteed. We are not responsible for delays beyond our control.

Risk of loss and damage passes to you once the product has been delivered.

5. Returns and Refunds

You have the right to cancel your order within 14 days of receipt without giving any reason.

Returns must be in original, unused condition with all packaging intact.

Return shipping costs are the responsibility of the customer unless the item is faulty.

Refunds will be processed within 14 days of receiving the returned item.

6. Warranty

All our remote controls come with a 12-month warranty against manufacturing defects.

The warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.

7. Privacy and Data Protection

We process your personal data in accordance with UK data protection laws.

Your personal information will only be used to process your order and provide customer support.

8. Limitations of Liability

Our liability for any claim arising from the sale of our products shall not exceed the purchase price of the product.

We are not liable for indirect or consequential losses arising from the use of our products.

9. Contact Information

For any questions regarding these terms, please contact us at:

Email: info@skyremotes.co.uk