Help & FAQ
Setting Up Your Sky Remote
Initial Setup
- Insert the batteries (provided) into your remote
- Ensure your Sky box is plugged in and turned on
- Point the remote at your Sky box
- Press any button to begin using
TV Control Setup
To control your TV's power and volume:
- Press and hold the TV button until the light flashes twice
- Enter your TV's brand code (see manual)
- Point remote at TV and press Power
- If TV responds, press Select to save
Troubleshooting
Common Issues
- Check batteries are inserted correctly
- Try new batteries
- Ensure nothing is blocking the signal
- Reset remote by removing batteries for 1 minute
- Repeat TV setup process
- Try alternative brand codes
- Ensure you're pointing at the TV for volume/power
Compatibility
Our Sky remote is compatible with:
- Sky+ HD boxes
- Sky Q boxes
- Most major TV brands including:
- Samsung
- LG
- Sony
- Panasonic
- And many more (full list in manual)
Quick Links
Support Hours
Email Support:
Response within 24 hours